Oracle Technical Support L2 (on-call)


English level: Upper-Intermediate

work type

Work type: Office/Remote


Technical Level: Middle

Project Overview:

We are seeking a skilled and motivated Middle DBA Engineer to contribute to the maintenance and optimization of our company’s databases. This position requires a person with a good technical background in Oracle (and ideally in Postgress too) database administration, who will be able to provide on-call support for our end-customers out of working hours during the 2 weeks shifted time schedule, including weekend (2 weeks on-call duty, when 2 weeks rest). On-call support during the work days and hours, Monday – Friday, is carried out by an inhouse development team.

Customer Overview:

Our client is a European product company making commercial off-the-shelf software for telecom operators, carriers, and wholesalers worldwide. Here, every individual matter, new initiatives that can improve our products or the processes by which we work are always welcome and encouraged. People who put words into action are the ones we get along with and the ones who like us the best. So, if you share any such ambitions you may want to look our way.

  • Assist in the maintenance and optimization of company databases to ensure availability, reliability, and performance.
  • Perform routine database maintenance tasks, such as backups, restores, and patching, to uphold data integrity and availability.
  • Monitor database performance metrics and proactively identify and resolve issues to minimize downtime and optimize performance.
  • Collaborate with cross-functional teams, including developers and system administrators, to support application deployments and troubleshoot database-related issues.
  • Adhere to database security policies and procedures to safeguard sensitive data and ensure compliance with regulatory requirements.
  • Participate in an on-call, out of working hours duty, to provide 2-weeks shifted support for critical database incidents and emergencies.

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Experience in database administration, with a focus on relational databases such as Oracle and Postgres.
  • Proficiency in SQL scripting and query optimization techniques.
  • Availability to participate in an on-call duty, out of working hours, 2-weeks shifted schedule, including nights and weekends.
  • Good understanding of database architecture principles, including replication, clustering, and high availability configurations.
  • Experience with database monitoring and performance tuning tools.
  • Good problem-solving skills and attention to detail.
  • Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
  • Strong communication skills and ability to collaborate with team members across different time zones.

We offer:
  • Flexible working hours
  • Remote work/office work
  • Paid vacation
  • Paid sick leave
  • Corporate doctor services
  • Free English classes
  • Life event support
  • Payment for educational courses, certificates (50%)
  • Different sports activities in the office (badminton, tennis, darts, gym)
  • Fully equipped office with car and bicycle parking

Apply Now

    Yulia Lisen

    Recruiter in JetSoftPro

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